• Regular shipping options through the U.S. Postal Service include: (1) First Class Mail (shipping time is typically 2-3 business days) and (2) Two-day Guaranteed (Continental U.S.). USPS does deliver on Saturdays. Once payment has been received your order will be processed. See check-out for details.

• Expedited shipping is available for an additional charge. Email us for special requests

• Orders are insured for the value of your purchase.

• If we are shipping to two or more addresses, the shipping rates apply for each address.

Payments

Payments are accepted through Paypal where credit card information is secure.

All payments shall be payable to Firefly Beading. Personal/business checks, Money Orders, and Cashiers checks are accepted (at below address). Funds must clear prior to shipment.

Firefly Beading
P.O. Box 6292
Kent, WA 98064

Packaging

Each order includes one complimentary gift box. Additional boxes are available for $1.50 each.

If your purchase is a gift, we will mail it for you with a gift message card for $1.50 each.. See Mailing Gifts tab for instructions.

Customers may receive a full refund of the purchase price (not including shipping costs), provided that;

• The item must be returned or exchanged to Firefly Beading within 14 days of receipt;

• The item must be in new condition, with original sales tabs still attached;

• A copy of the original receipt must accompany the returned item;

• The item must be returned in the original packaging.

• For your protection, please use insured traceable delivery for all returns.

For Returns and Exchanges, please e-mail us first.

Refunds will be issued in the same manner as payment was made.

Custom Orders

Custom jewelry is begun upon receipt of full payment. All custom orders sales are final. Contact us for more details.